A study on Customer�s opinion about Digitalisation of Insurance sector (e-insurance)

Charanjit Kaur Banga; Dr. Shraddha Mayuresh Bhome

Volume : IV, Issue : XII, December - 2015

A study on Customer�s opinion about Digitalisation of Insurance sector (e-insurance)

Charanjit Kaur Banga, Dr. Shraddha Mayuresh Bhome

Abstract :

While other industries within the financial sector have strongly emaced the Internet to obtain sustainable competitive advantage, the insurance industry has been slow to fully adopt e-commerce. This paper examines the impact as well as the importance of e-insurance on customers mind. It has presented the views and demand amongst the customers towards digital insurance.