A study to assess the knowledge and attitude regarding therapeutic communication techniques, among staff nurses working in selected  hospitals

Ms. Soumya Kuriakose; Mrs. Nilima Rakshale

Volume : VI, Issue : VII, July - 2017

A study to assess the knowledge and attitude regarding therapeutic communication techniques, among staff nurses working in selected hospitals

Ms. Soumya Kuriakose, Mrs. Nilima Rakshale

Abstract :

Background: The vital relevance of therapeutic communication in patient care areas is now a days ,gaining more attention and often kept under discussion Objectives:1.To assess the level of knowledge of staff nurses regarding therapeutic communication techniques 2.To assess the level of attitude of staff nurses regarding therapeutic communication techniques 3.To associate the knowledge score and attitude score with their demographic variables. Methodology: Non experimental descriptive research design with purposive sampling technique for 100 staff nurses of various hospitals of Wardha district. Structured questionnaire for knowledge assessment and modified likert scale for attitude assessment were the tools. The collected data was analyzed using descriptive and inferential statistics. Main findings: In this study, 59% of the samples were having good knowledge regarding therapeutic communication technique, 11% had very good knowledge; where 29% had average knowledge and only 1% had poor knowledge .None of them had an excellent knowledge score. 72% of the staff nurses were having positive attitude and the remaining 28% were having strongly positive attitude towards therapeutic communication techniques. None of them had negative attitude and Conclusion: The staff nurses had good knowledge and good attitude towards therapeutic communication techniques, and this can improve the quality of nursing care. The experience and place of work also influences to build up a good attitude towards patient care, when the health care providers communicate with the patients.