Volume : IV, Issue : VII, July - 2015

Influence of Emotional Intelligence on OCB of IT Executives

Karthikeyan, S. , Arulkumar, S.

Abstract :

The galloping advances in science and technology and their application in a developing country like India have influenced the life style of people and it pose major challenges to work life in organizations. The success of any organization lies in the hands of its employees and the organizations’ ability to fully utilize resources. IT industry is usually functioning like non-bureaucratic industry with loose form of management. Emotional intelligence has attracted the interest of organizations in predicting good performance. By understanding the emotional intelligence of employees, IT organizations can take effective measures to enhance work related behaviour of employees, through which enhance their OCB in turn motivate them towards higher performance as well as retain employees. This study attempted to find out the influence of emotional intelligence on their OCB of IT executives. Results revealed that male and female executives as well as with U.G and P.G qualifications do not differ in their emotional intelligence. Also it is found that elder executives have shown higher emotional skills than the younger ones. Similarly, experience has a significant effect on the emotional intelligence of IT executives. Above all, the constructs of emotional intelligence has significant influence on the OCB of IT executives. The implications are discussed in this article.

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Article: Download PDF    DOI : https://www.doi.org/10.36106/gjra  

Cite This Article:

Karthikeyan, S., Arulkumar, S. Influence of Emotional Intelligence on OCB of it Executives Global Journal For Research Analysis, Vol: 4, Issue: 7 July 2015

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