Volume : X, Issue : V, May - 2020

A STUDY ON CUSTOMERS GRATIFACTION LEVEL TOWARS TELECOM SERVICE RENDERED BY RELIANCE JIO (WITH SPECIAL REFERENCE TO COIMBATORE)

Dr. L. Senthil Kumar

Abstract :

The importance of customer’s gratification diminishes when a firm has increased bargaining power. In researching satisfaction, firms generally as customers whether their products or service has met or exceeded expectations. Thus, potential are a key factor behind gratification. When customers have high expectation and the reality falls short, they will be disappointed and will likely rate their experience as less than gratifying

Keywords :

Article: Download PDF    DOI : 10.36106/ijar  

Cite This Article:

A STUDY ON CUSTOMERS GRATIFACTION LEVEL TOWARS TELECOM SERVICE RENDERED BY RELIANCE JIO (WITH SPECIAL REFERENCE TO COIMBATORE), Dr. L.Senthil Kumar INDIAN JOURNAL OF APPLIED RESEARCH : Volume-10 | Issue-5 | May-2020


Number of Downloads : 239


References :