A STUDY ON STAFFING AS A TECHNIQUE OF OPERATIONS RESEARCH AND HUMAN RESOURCE MANAGEMENT IN HEALTHCARE ORGANIZATIONS

Dr. Maitreya N. Acharya; Dr. Janhvi N. Upadhyay

Volume : X, Issue : IV, April - 2020

A STUDY ON STAFFING AS A TECHNIQUE OF OPERATIONS RESEARCH AND HUMAN RESOURCE MANAGEMENT IN HEALTHCARE ORGANIZATIONS

Dr. Maitreya N. Acharya, Dr. Janhvi N. Upadhyay

Abstract :

In present times, the health care systems are facing extreme pressures to obtain desired service level in spite of rapidly changing environment, scarce resources and financial challenges. The main task of operations research is to manage scarce resources in the best possible way. It mainly focuses on the application of analytical methods to facilitate the process of decision–making in the best possible way. Thus the application of operations research techniques can surely be very valuable for managing healthcare organizations in order to improve efficiency, achieve objectives and obtain desired service level. The main goal of this paper is to show how application of operational research models can improve decision making process, especially addressing efficient workforce allocation. The paper also presents the review of different groups of quantitative models which can be applied to various aspects of managing human resources in healthcare organizations. Ability to analyze and predict demand of health care services is of great importance. So at the beginning we present how time series analysis and various econometric models can be used to explore time and location dependent variations of the demand. Furthermore, queuing theory and optimization models can be applied in order to obtain the optimal allocation of human resources that leads to improvement in the satisfaction of the patients and employees satisfaction and thereby the economic efficiency of the entire healthcare system