Volume : III, Issue : VII, July - 2013

Concept of Six Sigma and its Application in Banking

Aditi Sharma, Dr. Sudhinder Singh Chowhan

Abstract :

Concept of six sigma is extremely important for any business as well as in banks to sustain in a highly volatile and competitive market. Six sigma is a system that uses data and statistics for measuring quality in an industry. Its application promises a perfection level to the tune of 99.9%. The Six Sigma methodology can help to reduce the amount of wasted time and resources as well as the cycle time to complete a process. Result is lower maintenance, reduction in delay and costs at various stages, thereby resulting greater profitability and much better customer satisfaction. Consequently the organisation shall be in a better shape to withstand the storm of growing competition.

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Article: Download PDF   DOI : 10.36106/ijar  

Cite This Article:

ADITI SHARMA, Dr. SUDHINDER SINGH CHOWHAN Concept of Six Sigma and its Application in Banking Indian Journal of Applied Research, Vol.III, Issue.VII July 2013

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