Volume : IV, Issue : V, May - 2014

E–Ticketing in India�A Study on the Indian Railway Catering & Tourism Corporation Ltd.

Dr. Vijetha S. Shetty

Abstract :

 Digital business is the need of the hour, ‘digitalise or perish’ is the slogan for every business of physical world businesses whether small, medium or large sized. The present study is on the study of e–ticketing services in India with special reference to the IRCTC (Indian Railway Catering & Tourism Corporation Ltd). The study also covers the consumers’ perspectives towards IRCTC’S e–ticketing services. Analysis shows that the consumers’ perception towards IRCTC e–ticketing services is positive, however there are some glitches which need to be overcome

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Article: Download PDF   DOI : 10.36106/ijar  

Cite This Article:

Dr. Vijetha S.Shetty E- Ticketing in India– A Study on the Indian Railway Catering & Tourism Corporation Ltd. Indian Journal of Applied Research, Volume.4, Issue.5, May-2014

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