Volume : VIII, Issue : V, May - 2018

CHALLENGES AND IMPACT OF MODERN BANKS

Dr. M. Somasundaram

Abstract :

Today modern banking provides various services to their customers. Information technologies are providing new innovations in the product designing. Customers are king for the banking products and customer service is being a key role at their place. Banking ombudsman is a major support to the customers and clears their issues if require. RTGS, NEFT and IMPS are providing excellent service at online fund transfer. Online banking, Mobile banking and ATM are providing major service to the customers. This conceptual research paper is explaining various challenges and benefits of modern banking sector.

Keywords :Banking   Customer   Role   Service   Technologies  

Article:Download PDF Journal DOI : 10.15373/2249555X

Cite This Article:

Dr.M.Somasundaram, CHALLENGES AND IMPACT OF MODERN BANKS, INDIAN JOURNAL OF APPLIED RESEARCH : Volume-8 | Issue-5 | May-2018


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