Volume : II, Issue : II, February - 2013

Alternate Banking Channels for Customer Convenience

Dr. Mahalaxmi Krishnan

Abstract :

In the last two decades banks in India have emaced information and communication technology in a big way. They have migrated to core banking platform thereby seamlessly networking their bank anches across the country. This has helped banks to provide enhanced services and new products to their customers in a more efficient manner. The purpose of this research is to examine the alternate delivery channels available to bank customers for various banking services at their door step.

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Article: Download PDF   DOI : 10.36106/ijsr  

Cite This Article:

Dr. Mahalaxmi Krishnan Alternate Banking Channels for Customer Convenience International Journal of Scientific Research, Vol.II, Issue.II February 2013

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