A statistical analysis of consumer satisfaction in rural water supply schemes: A case study of some villages of Bijnor District (Uttar Pradesh), India.

Deepak Chauhan; Naveen Patel; Amitabh Kumar Srivastava

Volume : VII, Issue : IX, September - 2018

A statistical analysis of consumer satisfaction in rural water supply schemes: A case study of some villages of Bijnor District (Uttar Pradesh), India.

Deepak Chauhan, Naveen Patel, Amitabh Kumar Srivastava

Abstract :

Todayinadequate water is main threat to whole world, rural area of developing nations are more vulnerable to be its victim because of the lack of proper planning and implementation of programs related to water and sanitation. In the last few decades, United Nation, World Bank and WHO are working in collaboration with certainorganizations to handle this critical issue, due to which many programshave been started by Indian Government.The present study will help in demonstrating the real scenario of the water system in Bijnor district of Uttar Pradesh state of India. It will help in manifestingthe level of user satisfaction with the water system andalong with that it will consider the issue related to both quality and quantity of the water resources from the villages in which;(1) water is used as a conventional source and (2) water is provided by Government agencies. Data is collected through surveysand processed by Statistical Package for the Social Sciences (SPSS)software andother Factor Analysis tool to figure out the main concern regarding the correlationbetween water supply, demand and quality of water. Results of the study will help in designing new water schemes along with desired modifications in the present system.