A STUDY OF SERVICE QUALITY IN HOSPITALS (A Special Reference to Government And Private Hospitals In Kalaburagi District)

Dr. A.P. HOSMANI; Mr.CHANDRAKANTH B. JEWARGI

Volume : VII, Issue : II, February - 2018

A STUDY OF SERVICE QUALITY IN HOSPITALS (A Special Reference to Government And Private Hospitals In Kalaburagi District)

Dr. A. P. Hosmani, Mr. Chandrakanth B. Jewargi

Abstract :

Now–a–days almost all service organizations are undertaking reforms to enhance and improve the quality of service they provide. As the irrefutable cause of success of any service providing firm is closely intervened with the quality of service publicized and rendered by them. If the quality of service is skillfully looked after and consistently maintained in an inimitable way then such service organization can gradually conglomerate other service with it, expanding its wings and wealth. An important aspect of service industry is to make their customers satisfied. To meet this need of the hour, the significance of adding service quality practices has become the call of the hour.