Volume : VIII, Issue : XII, December - 2019

Communication Barriers : Patient and Physicians

Nikita Sabherwal, Prof G. L Samdhani

Abstract :

Context: Ineffective communication among health care professionals is one of the leading causes of medical errors and patient harm.There are many barriers to good communication in the doctor–patient relationship, including patients‘ anxiety and fear, doctors‘ burden of work, fear of litigation, fear of physical or verbal abuse, and unrealistic patient expectations. This study is an attempt to identify gaps in patient physician communication find barriers to communication and give recommendation to enhance good practices. Aims: The aim of the study is to analyse the current levels of effective patient com–munication. The study will assess the level of information shared with the patient. Settings and Design: The study is a descriptive study which uses a self–administered questionnaire to assess the level of patient–physician communication. Methods and Material: The NABH Standard were used as a guideline for prepå the self–administered questionnaire. All admitted vulnerable patients constitute the study population. Simple Random sampling technique was used to derive the sam–ple from the population. Statistical analysis used: Correlation and ANOVA were used to establish associa–tions between the independent and dependent variables. Results: 48% patients felt only partial information was give to them and 20% alleged that they were not given any information about the explanation of their disease, its prognosis and the treatment option that were available. Only 32% of the patients agreed that they were supplied with thorough information. Conclusions: The majority of the patients were not well informed about their dis–ease, its prognosis, treatment plan and continuity of care. The main barrier to patient physician communication was time.

Article: Download PDF    DOI : https://www.doi.org/10.36106/paripex  

Cite This Article:

COMMUNICATION BARRIERS : PATIENT AND PHYSICIANS, Nikita Sabherwal, Prof G. L Samdhani PARIPEX-INDIAN JOURNAL OF RESEARCH : Volume-8 | Issue-12 | December-2019

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