Volume : VI, Issue : V, May - 2017

Importance Performance Analysis and Servqual Model: an Integrated Approach for Enhancing Customer Satisfaction

Akshay Patidar

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Article: Download PDF    DOI : https://www.doi.org/10.36106/paripex  

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IMPORTANCE PERFORMANCE ANALYSIS AND SERVQUAL MODEL: AN INTEGRATED APPROACH FOR ENHANCING CUSTOMER SATISFACTION, Akshay Patidar PARIPEX-INDIAN JOURNAL OF RESEARCH : Volume-6 | Issue-5 | May-2017


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