Six Sigma Bibliographic review

Dr. Pablo Llerena; Dra. Liz Sanchez; Dra. Gabriela Monroy; Dra. Grace Palacios; Dra. Valeria Moya; Dra Gissel Ojeda; Dra. Nathaly Stacey Bustamante; Dra. Karen Chavez; Dr. Isaac Espinoza Regalado

Volume : VIII, Issue : XII, December - 2019

Six Sigma Bibliographic review

Dr. Pablo Llerena, Dra. Liz Sanchez, Dra. Gabriela Monroy, Dra. Grace Palacios, Dra. Valeria Moya, Dra Gissel Ojeda, Dra. Nathaly Stacey Bustamante, Dra. Karen Chavez, Dr. Isaac Espinoza Regalado

Abstract :

Six sigma is a statistical method that management was initially implemented by the company Motorola in 1980, followed by AlliedSignal and General Electric. This methodology shows that all members of each company represent a major step in the implementation and development of processes; therefore everyone should learn about the skills needed to achieve the general and personal goals. The basis of Six Sigma is to teach everyone to be more effective and efficient, profitable companies to form and maintain satisfied customers with quality products without waste of resources, generating profits and jobs. The 6σ is a measure of satisfaction of the customer close to perfection, whose business performance is bad experiences 3.4 per million opportunities through DMAIC.