Volume : II, Issue : XII, December - 2013

The Effect of Service Recovery Efforts on the Overall Satisfaction of the Guests: A Study of Hotels in Jalandhar

Himanshu Malik

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Article: Download PDF    DOI : https://www.doi.org/10.36106/paripex  

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THE EFFECT OF SERVICE RECOVERY EFFORTS ON THE OVERALL SATISFACTION OF THE GUESTS: A STUDY OF HOTELS IN JALANDHAR, Himanshu Malik PARIPEX-INDIAN JOURNAL OF RESEARCH : Volume-2 | Issue-12 | December-2013


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