A study of Human Resource Management Practices in Travel & Tourism industry in Pune Region

Prof. Sunita Shah; Dr Geetanjali Mali

Volume : V, Issue : IX, September - 2016

A study of Human Resource Management Practices in Travel & Tourism industry in Pune Region

Prof. Sunita Shah, Dr Geetanjali Mali

Abstract :

Travel and Tourism Industry is booming now days. Even Human Resource is also considered as a backbone of any industry. The present cut throat competition in the business environment resulting from liberalization and globalization has led organizations to ing a new focus on how human resource should be organized and managed. HRM contributes to the organizational effectiveness, performance, capability development, employment relationship, change management and competitive advantage. Travel and tourism services are about marketing destinations and providing bundle of allied services to facilitate travelling which includes services like tourism marketing, lodging and boarding, travel services, ticket booking services, food and beverages services, etc. The present study will particularly contribute to understand the human resource management practices adopted by travel and tourism industry in Pune region and its impact on the overall performance of these organizations.