IJSR - International Journal of Scientific Research

Muhammed Thayyib.K

Volume : VI, Issue : V, May - 2017

A Study on Customer Satisfaction of JIO cell phone service network provider compared with other networks

Muhammed Thayyib. K

Abstract :

This Research paper reviews the satisfaction of customers of JIO telecommunication network. We know that the introduction of JIO in Indian telecommunication industry makes many impacts. Now all other companies are also trying to provide services to customers like JIO. So this Paper highlights the market potential of 4G business and the customer satisfaction of JIO compared to other networks. Customer satisfaction is highlighted as a loyalty strategy. It narrates demand supply issues of service products.