Volume : IV, Issue : III, March - 2015

A STUDY ON EMPLOYEE JOB SATISFACTION AMONG BPO PROFESSIONALS AT HCL BPO COMPANY, CHENNAI.

Dr. A. Ramasethu

Abstract :

The importance of Human Resources is being recognized by organization all over the world and also in India. Developing the competencies of people has come to the forefront in the light of extremely high levels of competition, rapid technological advances, dynamics social and political realities, changing values and educational standards. Human resources is regarded as the nervous system of an organization. How much importance is the nervous system to a human body, that much importance is the labour force to an organization? The organization is its people. People are the resources to an organization but they are the living resources, which cannot be equated with the other because other resources are dead in nature like machine, material, money, office etc. resources add to the cost. The entire buy the raw materials and have machines but it is the people, which give competitive edge. Labour is not only the important factor of production but they are also an end of production. That is, labours not only help in the production of wealth, but they are also the persons for the satisfaction of whose wants production is carried out. The importance of job satisfaction is fairly evident from a description of the importance of maintaining morale in any industry. If the worker is not satisfied with his work both the quality and quantity of his output will suffer. If his job satisfaction level increases there is improvement in both the quality and quantity of production

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Article: Download PDF   DOI : 10.36106/ijsr  

Cite This Article:

Dr. A. RAMASETHU A STUDY ON EMPLOYEE JOB SATISFACTION AMONG BPO PROFESSIONALS AT HCL BPO COMPANY, CHENNAI. International Journal of Scientific Research, Vol : 4, Issue : 3 March 2015

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