IJSR - International Journal of Scientific Research

Ms. Jasmin Khare

Volume : VIII, Issue : III, March - 2019

A STUDY ON THE ROLE OF EMOTIONOL INTRELLIGENCE ON JOB STRESS AMONG EMPLOYEES IN INDIAN BANKING SECTOR: SPECIAL REFERENCE TO MADHYA PRADESH

Ms. Jasmin Khare

Abstract :

The academic aptitude of an individual worldwide was often given prime importance in education for several decades as high Intelligence Quotient (IQ), the measure of mental ability, has been equated with the great success in life. But since the 90‘s, the various researchers have identified that average graders often continue to outperform their more intelligent counterparts at the workplace. On the basis of the review of several studies, the individual differences in the intelligence test performance account for utmost 25% of the life success factors (Sternberg, Wagner, Williams, and Hovarth, 1995), as a result, the rest of the 75% of factors remains unexplained. From last two decades Emotional Quotient(EQ), the measure of Emotional Intelligence, has been identified as an important factor in the performance and success of individuals both in their personal and professional lives. This research paper aims to find out role of emotional intelligence in managing job stress among employees in banking sector