Volume : VI, Issue : IX, September - 2017

CUSTOMER SATISFACTION TOWARDS RELIANCE JIO

Dr. M. Venkatraman, Ms. T. S. Keerthana

Abstract :

           Jio launched a bundle of multimedia apps on google play as part of its upcoming services in may 2016. While the apps are available to download for everyone, a user will require a Jio sim card to use them. The apps are my Jio, Jio TV, Jio chat messenger, Jio music, Jio 4G voice, Jio xpress News, Jio security, Jio Drive, Jio money wallet. The consumer preference is changed from one person to another. The study involves in analyzing the satisfaction of customer towards Jio network, and services. The data is collected from 50 respondents with the help of convenient sampling technique. The study suggest from its analysis to improve the network coverage and remove the calling congestion.

Keywords :

Article: Download PDF   DOI : 10.36106/ijsr  

Cite This Article:

Dr.M.Venkatraman, Ms.T.S.Keerthana, CUSTOMER SATISFACTION TOWARDS RELIANCE JIO, INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH : Volume-6 | Issue-9 | September-2017

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