Volume : III, Issue : I, January - 2014

Improvement of Quality Acceptance Criteria in Two–Wheeler Segment Using Qfd & Ahp

Moein Akhtar Sheikh, Prof. Abhishek Yadav

Abstract :

This project aims at examining the applicability of Quality Function Deployment (QFD) and Analytical Hierarchy Process (AHP) to shift customer expectations and design quality in Two Wheeler Segment. For this purpose we determined customer needs and product requirements through direct interviews, observation and data analyses. We quantified and prioritized the customer needs on the hierarchy diagram providing accurate ratio-scale priorities. Following the categorization and prioritization of customer needs, the requirements were then converted into quality characteristics. Consequently in this project, QFD and augmented it with the AHP can be successfully applied in the segment and findings demonstrate that some solutions can be suggested for optimization of the product effectively.\\

Keywords :

Article: Download PDF   DOI : 10.36106/ijsr  

Cite This Article:

MOEIN AKHTAR SHEIKH, Prof. Abhishek Yadav Improvement of Quality Acceptance Criteria in Two-Wheeler Segment Using Qfd & Ahp International Journal of Scientific Research, Vol.III, Issue.I January 2014

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