IJSR - International Journal of Scientific Research

Balasaheb Deshmukh; Prof.Shivaji Waghamare

Volume : VI, Issue : III, March - 2017

Patientâ€™s Satisfaction Towards the Quality of Services Offered in Basaweshwara Hospital in Gulbarga Districts of Karnataka

Balasaheb Deshmukh, Prof. Shivaji Waghamare

Abstract :

The health care sector of any country depends on socio economic development and the government‘s priority for the same. Since India has followed the mixed economy the health care sector also has mixed participation. The house hold spending on private healthcare is more than on public spending. Karnataka is also growing fast in economic development. Due to increased competition, service quality is becoming very important. The research study has been conducted to find effect of service quality on patients‘ satisfaction and customer loyalty in Basaweshwara Hospital Kalaburagi.