TQM, Job Satisfaction and Innovation: A  Study Among Employees of Automotive  Industries in India

Dr. C. Swarnalatha; Mr. G. Sureshkrishna

Volume : II, Issue : I, January - 2013

TQM, Job Satisfaction and Innovation: A Study Among Employees of Automotive Industries in India

Dr. C. Swarnalatha, Mr. G. Sureshkrishna

Abstract :

In this present competitive and innovative world Total quality management is one of the major concepts for a manufacturing or production industry to succeed in his own. The role of TQM is an essential approach in increasing the effectiveness and flexibility of every individual at every level. The TQM makes every employee in the industry to get involved from all levels and functions to work towards the objective of the organization. The management commitment is an important feature of rendering job satisfaction to the employees. This in turn will pay way for leading the organization to an innovative path and make the employees more committed and innovative. This paper focuses on Total Quality Management and its role in creating job satisfaction and innovation among the employees in the automotive industries.