A STUDY ON CLIENTS PERCEPTION ON USAGE OF MOBILE PHONES AMONG HEALTH CARE PROFESSIONALS DURING THERAPEUTIC INTERACTION IN A SELECTED HOSPITAL, MANGALURU

Ms. ANU M PUNNEN; Mrs. BRIDGET D�SILVA; Mrs. JASMINE SARITA VAS

Volume : VII, Issue : XI, November - 2017

A STUDY ON CLIENTS PERCEPTION ON USAGE OF MOBILE PHONES AMONG HEALTH CARE PROFESSIONALS DURING THERAPEUTIC INTERACTION IN A SELECTED HOSPITAL, MANGALURU

Ms. Anu M Punnen, Mrs. Bridget D Silva, Mrs. Jasmine Sarita Vas

Abstract :

A Descriptive exploratory survey design was used to assess the perception of clients on usage of mobile phones among health care professionals during therapeutic interaction. The main aim of the study was to identify the level of perception of clients regarding the usage of mobile phones during therapeutic interaction and to find association between the clients perception and selected demographic variables. About 250 clients seeking health care were recruited using purposive sampling method. The perception of clients were assessed using a Five point Likert Rating Scale. Majority (75.6%) of clients had a positive perception towards usage of mobile phones among health care professionals during therapeutic interaction. There was a significant association between the perception of client and selected demographic variables such as gender (0.029), place of residence (<0.001), education (<0.001), occupation (<0.001) and monthly income in rupees (<0.001).