Volume : X, Issue : V, May - 2020
A STUDY ON CUSTOMERS GRATIFACTION LEVEL TOWARS TELECOM SERVICE RENDERED BY RELIANCE JIO (WITH SPECIAL REFERENCE TO COIMBATORE)
Dr. L. Senthil Kumar
Abstract :
The importance of customer’s gratification diminishes when a firm has increased bargaining power. In researching satisfaction, firms generally as customers whether their products or service has met or exceeded expectations. Thus, potential are a key factor behind gratification. When customers have high expectation and the reality falls short, they will be disappointed and will likely rate their experience as less than gratifying
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DOI : 10.36106/ijar
Cite This Article:
A STUDY ON CUSTOMERS GRATIFACTION LEVEL TOWARS TELECOM SERVICE RENDERED BY RELIANCE JIO (WITH SPECIAL REFERENCE TO COIMBATORE), Dr. L.Senthil Kumar INDIAN JOURNAL OF APPLIED RESEARCH : Volume-10 | Issue-5 | May-2020
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A STUDY ON CUSTOMERS GRATIFACTION LEVEL TOWARS TELECOM SERVICE RENDERED BY RELIANCE JIO (WITH SPECIAL REFERENCE TO COIMBATORE), Dr. L.Senthil Kumar INDIAN JOURNAL OF APPLIED RESEARCH : Volume-10 | Issue-5 | May-2020
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