A Study on Performance Management, Managing People and Industrial Relations Influencing Job Satisfaction in Bsnl, Thanjavur SSA

R. GOPINATH

Volume : IV, Issue : IV, April - 2014

A Study on Performance Management, Managing People and Industrial Relations Influencing Job Satisfaction in Bsnl, Thanjavur SSA

R. Gopinath

Abstract :

The present study investigates that the Performance Management, Managing People and Industrial Relations and its impact towards Job Satisfaction with special reference to BSNL, Thanjavur Secondary Switching Area (SSA). Performance Management is the Continuous Process of Identifying, Measuring and Developing. The performance of individuals and teams are Aligning performance with Strategic Goals of the organization. Managing people working as individuals and in groups. To discuss key issues of team working including composition, cohesiveness and communications. Industrial relations refer to the relationship between employees and employers. Organization thus will be in a position to enjoy the talents of people as job satisfaction fosters a pervasive residue of public goodwill towards the organization. Job satisfaction is the favourableness or unfavourableness with which employees view their work. It expresses the extent of match between the employee’s expectations of the job and the rewards that the job provides. To examine the level of Performance

Management, Managing People and Industrial Relations associated with Job Satisfaction using by Job Descriptive

Index (JDI) Scale among BSNL employees. The JDI scale included Work, Supervision, Pay, Promotions, and Co-worker. The current research study attempts to find the association among job related behavior of employees (i.e.) factors of job satisfaction and an effective attitude towards the overall job related dimensions. For conducting this research a sample of 100 employees in BSNL, Thanjavur SSA.