A Study on Problems Faced by the Insured Persons of Coimbatore District in Availing the ESI Benefits.

D. Sasikala; Dr. N.A. Krishnamurthi

Volume : VII, Issue : VIII, August - 2017

A Study on Problems Faced by the Insured Persons of Coimbatore District in Availing the ESI Benefits.

D. Sasikala, Dr. N. A. Krishnamurthi

Abstract :

The Employees’ State Insurance Scheme provides need based social security benefits to insured workers in the organized sector. ESI Corporation has taken up the daunting task of tailoring different benefit schemes for the needs of different worker groups. This study aims at identifying the problems faced by the beneficiaries in availing the benefits of ESI Scheme. The study is based both on primary and secondary data. Primary data are collected from fifty insured persons working in different establishments and factories and registered under the Branch Offices of ESIC, through questionnaire. The respondents feel that the formalities followed in availing the ESI benefits is cumbersome, Prolonged waiting period, rude behaviour of the staff, and unsuitable timing of the dispensary are the subsequent problems faced by the respondents. The respondents experienced problems in availing some of the basic medical benefits. The problems were identified and suitable suggestions are recommended in this paper.