A STUDY ON SIGNIFICANCE OF THE COMMON CITIZENS INVOLVEMENT TOWARDS BETTER E�GOVERNANCE

Dr. P. Devaraju

Volume : VI, Issue : XII, December - 2016

A STUDY ON SIGNIFICANCE OF THE COMMON CITIZENS INVOLVEMENT TOWARDS BETTER E�GOVERNANCE

Dr. P. Devaraju

Abstract :

E–governance is an emerging and challenging initiative in developing countries. It is not only concerning the provision of services through the use ICT but rather entails building external interactions with citizen and businesses, enhancing democracy and trust of the political institutions of government. It emaces among other principles, openness, accountability and citizen engagement in public policy process in India. This study aims at finding users‘ satisfaction with three chosen dimensions of e–governance, namely: Transparency, collaborative governance, and Involvement. However, the overall level of satisfaction with the three attributes was less favorable. Knowing the differences of citizen‘s perceptions towards e–governance services would help policymakers in the design of effective e–governance strategy