Volume : IV, Issue : XII, December - 2014

An Analysis of Satisfaction Level of the Beneficiaries on Availing Services of ESIC Dispensaries in Assam

Sri Bidyut Bikash Baishya, Dr. Ratan Borman

Abstract :

The Government of India, as a social security measure, had formulated the ESI Act of 1948 being first social insurance measures in India providing protection against certain health related eventualities that workers are generally exposed to, such as sickness, maternity, temporary or permanent disablement, occupational disease or death due to employment injury, resulting in loss of wages or earning capacity– total or partial. The ESI Corporation was set up by the Government of India on 24th Feuary 1952 to administer and execute the Scheme of Employees’ State Insurance. Under the ESI Scheme, the Corporation provides the medical benefit to the insured persons and their dependents in the form of medical care. All insured persons and their dependents are entitled to free, full and comprehensive medical care under the ESI Scheme. Whereas, the primary, outpatient, inpatient and specialist services are provided through a network of ESI dispensaries and hospitals. Super specialty services are provided through a large number of empanelled medical institutions on referral basis. Therefore, this paper examines the effectiveness of the benefits provided to the insured persons regarding their satisfaction level in the facilities provided in the ESI dispensaries.

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Article: Download PDF   DOI : 10.36106/ijar  

Cite This Article:

Sri Bidyut Bikash Baishya,Dr. Ratan Borman An Analysis of Satisfaction Level of the Beneficiaries on Availing Services of ESIC Dispensaries in Assam Indian Journal of Applied Research, Vol.4, Issue : 12 December 2014

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