Volume : VII, Issue : X, October - 2017

An Analytical Study of the Impact of Online Shopping on Customer Satisfaction

Dr. Muktak Vyas

Abstract :

 Online shopping in India has increased significantly. Those days are gone when people used to visit the stores for buying their necessary products. Now, there are various e–commerce websites like Amazon, Flipkart etc. that have captured the market considerably. Electronic products like mobile phones, pen drives, laptops and other electronic gadgets are also available online. This research paper will focus on the impact of online shopping on customer satisfaction.

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Article: Download PDF   DOI : 10.36106/ijar  

Cite This Article:

Dr. Muktak Vyas, An Analytical Study of the Impact of Online Shopping on Customer Satisfaction, INDIAN JOURNAL OF APPLIED RESEARCH : Volume-7 | Issue-10 | October-2017

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