FACTORS AFFECTING EMPLOYEE JOB PERFORMANCE: WITH SPECIAL REFERENCE TO BANKING SECTOR

Dr Poonam Madan; Jasleen Kaur Bajwa

Volume : VI, Issue : IV, April - 2016

FACTORS AFFECTING EMPLOYEE JOB PERFORMANCE: WITH SPECIAL REFERENCE TO BANKING SECTOR

Dr Poonam Madan, Jasleen Kaur Bajwa

Abstract :

No one can measure the level of satisfaction an individual get when he performs his work. But there are factors which directly or indirectly affect the satisfaction level and performance level of employees. Banking sector is one of the emerging sectors and is increasing its roots widely. There are many factors which affects the performance of employees working in banking sector. The factors which have direct impact on the performance of employees are stress, training, motivation, leadership, emotional intelligence and working environment. Employees working in banks face huge amount of stress specifically in private banks due to late working hours, superior –subordinate relationship, manager’s attitude and financial rewards. The aim of the study is to investigate and understand the various factors that have impact on employee job performance. The study is also an attempt to determine the strategies adopted by different banks to improve the performance level of employees.