Volume : IX, Issue : I, January - 2019

GAP ANALYSIS BETWEEN EXPECTATION AND PERCEPTION OF SERVICE QUALITY IN MOBILE PHONE

A. S. Alagu Kanna, Dr. J. Vijayadurai

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Article: Download PDF   DOI : 10.36106/ijar  

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GAP ANALYSIS BETWEEN EXPECTATION AND PERCEPTION OF SERVICE QUALITY IN MOBILE PHONE, A. S. ALAGU KANNA, Dr. J. VIJAYADURAI INDIAN JOURNAL OF APPLIED RESEARCH : Volume-9 | Issue-1 | January-2019


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