Identifying listening styles in undergraduate(UG) Occupational therapy(OT) students and OT professionals and studying the difference between two : a Cross Sectional Study

Dr. Rakesh Shitole; Dr. Sushant Sarang

Volume : X, Issue : I, January - 2020

Identifying listening styles in undergraduate(UG) Occupational therapy(OT) students and OT professionals and studying the difference between two : a Cross Sectional Study

Dr. Rakesh Shitole, Dr. Sushant Sarang

Abstract :

Background– In recent times there has been an increase in the cases of conflicts between health care professionals and patients due to lack of communication skills. Effective listening is an essential component of communication skill required in occupational therapy. It is important to identify different listening styles used by O.T undergraduate students and professionals in order to device more effective ways of therapist–patient communication. Objective – To identify the listening styles preferences of Occupational therapy UG students and Professionals and to study the difference between the two. Study Design– A cross sectional study design. Methods–: Written consent from participants was taken. Paper–based version of the Listening Style Inventory (LSI) was given to OT UG Occupational therapy students (I to IV year) and OT professionals from OT Training School and centre. Preference styles of both the groups were analyzed. Result – Occupational therapy UG students and professionals exhibited different listening styles. OT professionals exhibited more active listening style than occupational therapy undergraduate students. Conclusion – Listening styles matured as the Occupational therapy student graduated to become a professional.