Volume : IV, Issue : IV, April - 2014
Innovative Services and Customer Relationship Management System in Indian Health Care Sector
Dr. Ramesh Kumar Chaturvedi
Abstract :
Therefore, this paper presented the study being conducted to investigate the perception of the CRM systems in the private hospitals in the northern part of India as there is a lack of adoption of CRM systems in hospitals. Qualitative research approach that is interview based was adapted in the study. The management of 10 private hospitals in the northern part of
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DOI : 10.36106/ijar
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Dr. Ramesh Kumar Chaturvedi Innovative Services and Customer Relationship Management System in Indian Health Care Sector Indian Journal of Applied Research, Vol.IV, Issue. IV
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Dr. Ramesh Kumar Chaturvedi Innovative Services and Customer Relationship Management System in Indian Health Care Sector Indian Journal of Applied Research, Vol.IV, Issue. IV
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