KNOWLEDGE AND AWARENESS OF CONSUMER PROTECTION ACT AMONG DOCTORS IN GAUHATI MEDICAL COLLEGE & HOSPITAL, ASSAM.

Dr.(Mrs) Mousumi Krishnatreya; Dr. Rohit Kumar Sinha

Volume : IX, Issue : III, March - 2019

KNOWLEDGE AND AWARENESS OF CONSUMER PROTECTION ACT AMONG DOCTORS IN GAUHATI MEDICAL COLLEGE & HOSPITAL, ASSAM.

Dr. Mrs Mousumi Krishnatreya, Dr. Rohit Kumar Sinha

Abstract :

Background: Consumer Protection Act (CPA), is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. Recently, In India, the medical profession has been ought under “Consumer Protection Act”. Objective– To assess the knowledge and awareness of Consumer Protection Act among doctors in Gauhati Medical College & hospital, Assam. Methodology: A cross–sectional study was conducted among 200 doctors in Gauhati Medical college, Assam. A close–ended predesigned and pretested questionnaire was administered. Results– When queried about the correct time period during which a patient can sue a doctor, very few subjects (22%) answered correctly. Almost 90% of the subjects were taking some form of consent. Conclusion: The results of the present review showed that a majority of the subjects were aware of the existence of CPA, but knowledge about the basic rules and regulations was lacking.