Measurement of Job Satisfaction Among the  Employees in Select Commercial Banks in Chittoor  District of Andhra Pradesh

M. Balaji Reddy; B. Ramachnadra Reddy

Volume : III, Issue : XII, December - 2013

Measurement of Job Satisfaction Among the Employees in Select Commercial Banks in Chittoor District of Andhra Pradesh

M. Balaji Reddy, B. Ramachnadra Reddy

Abstract :

This paper aims at measuring the overall job satisfaction of employees in select commercial banks in Chittoor district of Andhra Pradesh. The analysis in this paper is mainly confined to: i.identification of the satisfied and dissatisfied employees; and ii.to study the relationship between job satisfaction and various socio–economic factors relating to the employees of select commercial banks. For the purpose of selecting the sample employees in select commercial banks in Chittoor district, multi–stage purposive sampling method is adopted. At the first stage, based on the anch net work, top four commercial banks have been selected in Chittoor district. In the second stage, twenty four bank anches were selected from four commercial banks. At the third stage, the sample respondents were selected from different categories of employees. For this purpose a list of managers and employees was obtained. From this, 60 employees are selected from each bank after giving due weightage to various functional departments, experience, reporting relationships and other relevant factors. Therefore, the ultimate sample size for the study is 240 respondents coming 24 anches in four commercial banks in Chittoor district. For the purpose of identifying satisfied and dissatisfied employees in the select commercial banks, 25 job related factors have been identified. For classifying the respondents according to the level of job satisfaction, the respondents have been grouped under four categories namely Highly dissatisfied 0–25, Dissatisfied 25–50, Satisfied 50–75 and highly satisfied 75 –100. In order to test the relationship between the levels of satisfaction and the socio–economic groups, the null hypotheses have been formulated and tested with the help of Chi–square.