Performance evaluation of Top and middle Managers in teaching Hospitals

Fereshteh Farzianpour; Milad Shafii; Mohammad Arab; Seyed Mostafa Hosseini; Ezzatollah Asgharizadeh

Volume : V, Issue : VIII, August - 2015

Performance evaluation of Top and middle Managers in teaching Hospitals

Fereshteh Farzianpour, Milad Shafii, Mohammad Arab, Seyed Mostafa Hosseini, Ezzatollah Asgharizadeh

Abstract :

Hospitals are of the most complex organizations which require a strong and impactful management. Thus, providing a comprehensive set of functional scopes and criteria for hospital managers is very important. This study was mix method research that analyzed the performance status of hospitals managers in Yazd Province dealing with a set of qualitative and quantitative research methods and providing a performance evaluation model. This research was approved by the Ethical Committee of TUMS. The subjects signed the informed consent form to participle in the study. Confidentiality was maintained throughoutthe study reports. First, using Fuzzy AHP, the chosen dimension was weighed. Finally, the weighing was conducted based on the selected functional aspects, a questionnaire was designed and after confirming the reliability and validity, through a census, 407 senior and middle managers from 10 hospitals in Yazd Province, completed them and was evaluated the performance of the directors of these hospital .To measure the performance of managers, was developed a functional model consisting of nineteen sub–domains in five main domains (functional, professional, organizational, individual and human). The functional area was of the greatest importance and weigh (0.3735) and the individual area was the least importance and weight (0.0662).The use of areas and appropriate performance criteria, prioritizing them and evaluating the performance of hospitals’ managers by using appropriate techniques, can play an effective role in the selection of qualified managers