Volume : VI, Issue : VI, June - 2016

QUALITY OF WORK LIFE OF BANK EMPLOYEES WITH REFERENCE TO STATE BANK OF INDIA

Jency S, Jenica S

Abstract :

 Human resources are the most important assets an organization has and their effective management is the key to its success. The effectiveness of organization depends on the quality and efficiency of its human resource. Quality of Work Life (QWL) plays significant role in overall job satisfaction and employee’s involvement in the organization. Quality of Work Life is viewed as an alternative to the control approach of managing people. The QWL approach considers people as an `asset’ to the organisation rather than as `costs’. It believes that people perform better when they are allowed to participate in managing their work and make decisions. The reason behind choosing banking sector for this study is that it plays an important role in our economy. Banks have grown so extensively that it now plays a significant part in the economy. This scenario has created an urge to the bank policy makers to identify the underlying situations and reasons and ought them into consideration the QWL issue. Due to the importance of this industry it is a necessity to evaluate the QWL of the employees in this sector. Because if employees feel that quality of working life is not balanced, they may leave the job and seek a better QWL. Here, an attempt is made to identify the factors affecting quality of work life among employees with special reference to State Bank of India(SBI) in Kollam district and to offer suitable suggestions for the bank to take necessary steps to improve the Quality of Work Life among its employees.

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Article: Download PDF   DOI : 10.36106/ijar  

Cite This Article:

JENCY S, JENICA S QUALITY OF WORK LIFE OF BANK EMPLOYEES WITH REFERENCE TO STATE BANK OF INDIA Indian Journal of Applied Research,Vol.6, Issue : 6 JUNE 2016

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