Volume : VIII, Issue : IV, April - 2019

The Competences of Community Policing Officers on Public Satisfaction in Addis Ababa City, Ethiopia

Wondem Mekuriaw

Abstract :

Community policing empowers frontline officers to manage policing and deliver service in his/her jurisdiction. Thus, the officers are responsible for providing service that matches the public expectation. However, there is no study conducted on how far the competences of community policing officers affect public satisfaction. Hence, this study investigates the influences of the competences of officers on public satisfaction. 377 usable data were collected from households of Addis Ababa city by using two–stages sampling techniques. Descriptive and inferential statistics were used for data analysis. The findings show that the competences of officers significantly influence public satisfaction. Therefore, appropriate training should be given to officers to utilize their competencies

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Article: Download PDF   DOI : 10.36106/ijsr  

Cite This Article:

THE COMPETENCES OF COMMUNITY POLICING OFFICERS ON PUBLIC SATISFACTION IN ADDIS ABABA CITY, ETHIOPIA, Wondem Mekuriaw INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH : Volume-8 | Issue-4 | April-2019

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